Relay.app

Relay.app is an AI-powered workflow automation platform that lets individuals and teams automate tasks across more than 100 applications with no coding. It stands out by seamlessly merging AI capabilities, human-in-the-loop controls, and collaborative workflow building, making automation accessible and highly flexible for businesses, creators, and professionals.

Key Features

Visual Workflow Builder

• Drag-and-drop interface: Build custom automations using a visual flowchart—connect apps, set rules, and chain actions intuitively.

• Conditional logic and branching: Design automations that react smartly to data or events, and handle complex scenarios without script writing.

• Live data and automatic updates: Workflows always run with the latest data, eliminating redundant fetches or manual syncing.

AI-Powered Actions

• Built-in AI steps: Summarize content, generate text, extract data, translate, analyze sentiment, and more using leading AI models.

• Trainable agents: Create mini AI agents and custom prompt steps for specialized tasks (e.g., drafting emails, categorizing tickets).

• No prompt writing required: AI integrates natively with tasks like parsing emails, extracting data, or generating templated content.

• Support for latest models: Use OpenAI, Google Gemini, Anthropic Claude, and DALL·E for image generation.

Human-in-the-Loop Collaboration

• Approval steps: Automations can pause for human review at any point (e.g., content approval, critical decisions), ensuring control and oversight.

• Role-based access: Assign permissions for who can edit, run, or review automations—a true team “multiplayer” experience.

• Delegation and notifications: Delegate workflow steps to team members, with real-time alerts for pending approvals or actions.

Deep Integrations

• 100+ app integrations: Connect Gmail, Notion, Salesforce, HubSpot, Google Sheets, YouTube, QuickBooks, email, file tools, and more.

• Batch and instant triggers: Start flows on schedule, on-demand, or instantly from app events (like new records or form submissions).

• Rich data handling: Linked objects let you seamlessly reference related data—no complex API work required.

Pricing Plans

• Free Plan:

  • 200 automated steps per month

  • 500 AI credits

  • All features unlocked, no credit card required

  • Ideal for testing and light personal use

• Professional Plan:

  • $9/month

  • 1,500 automated steps

  • 1,000 AI credits

  • Faster polling (quicker triggers), advanced analytics

• Business/Custom/Enterprise:

  • Higher volume and team features

  • Contact sales for options tailored to medium and large teams

All plans include the complete set of app integrations and features. Unused AI credits and steps do not typically roll over; paid plans unlock priority support and higher usage limits.

Pros

• No-code, visual automation for non-technical users

• Powerful AI integration for smarter workflows

• Human-in-the-loop controls enable safe automation with oversight

• Extensive app ecosystem—instant integration with business-critical tools

• Team-ready collaboration features

• Generous free tier to get started risk-free

• Regular feature updates and new integrations

Cons

• Usage limits on free and entry plans; business automation at scale requires upgrade

• AI dependency: Automated AI steps may require initial user review for accuracy

• Privacy: Data is managed through Relay’s cloud; sensitive workflows should consider compliance and security needs

• Learning curve: Deep automation and triggers may require some upfront exploration, especially for power users